These Terms of Service govern your access to and use of theminerisland.com and all purchases made through it. By using this website or placing an order, you agree to be bound by these terms in full. If you do not agree, do not use this website or place an order.
For full corporate verification, see our Business Credentials page.
By using this website you confirm that:
The Miner Island reserves the right to refuse or cancel any order at our discretion. If we cancel an order before fulfillment, any payment received will be refunded in full in the same cryptocurrency in which it was received.
All prices are listed in USD unless explicitly stated otherwise.
The Miner Island accepts cryptocurrency payments only. We do not accept bank wire transfers, credit cards, PayPal, or any fiat payment method. All orders must be settled in cryptocurrency before fulfillment begins.
Accepted cryptocurrencies:
For full payment workflow, see our Payment Options page.
All cryptocurrency payments are final and irreversible once confirmed on the blockchain. By completing a payment, you acknowledge and accept that:
For bulk orders, staged 50/50 payment and on-chain escrow options are available. Contact us before placing a bulk order to arrange this.
All sales are final. The Miner Island does not issue refunds under any circumstances once a purchase is completed and payment is confirmed on the blockchain.
No refund will be issued for:
If your unit arrives damaged or defective, you are covered under our 60-Day Replacement Warranty. A replacement unit will be dispatched, not a refund. See our Warranty Policy for full details.
The only exception to this no-refund policy is where The Miner Island cancels an order before fulfillment. In that case, the full payment amount is returned in the same cryptocurrency received.
View warranty policy View returns policy
All orders ship from our Hong Kong warehouse. Dispatch occurs within 24 to 72 hours of payment confirmation.
All orders are shipped DDP (Delivered Duty Paid) in accordance with Incoterms 2020. This means:
Delivery times are estimates and are not guaranteed. The Miner Island is not liable for delays caused by couriers, customs authorities, or circumstances outside our control.
Risk of loss transfers to the buyer upon confirmed delivery to the shipping address provided at checkout.
View full shipping and DDP policy
Products listed under the Pre-Orders category are hardware platforms that are not yet available for immediate dispatch. By placing a pre-order you acknowledge that:
Pre-order payments are otherwise subject to the same no-refund policy as standard orders once the unit has shipped.
Bulk orders (5 or more units) are subject to the following additional terms:
The Miner Island does not guarantee:
Cryptocurrency mining is a technically complex activity with real and significant financial risk. Hardware efficiency, power cost, network difficulty, and coin price all affect profitability. Always conduct your own due diligence before purchasing mining hardware. The Miner Island is not responsible for unprofitable mining operations.
All content on theminerisland.com, including text, logos, images, design elements, and product photography, is the property of The Miner Island Company LLC and may not be reproduced, republished, or distributed without prior written permission.
You may not use this website to:
To the maximum extent permitted by applicable law, The Miner Island shall not be liable for:
Our total liability to you in any circumstance shall not exceed the amount paid by you for the specific order giving rise to the claim.
You agree to indemnify, defend, and hold harmless The Miner Island Company LLC, its officers, employees, and agents from any claims, losses, damages, or expenses, including legal fees, arising from your misuse of this website, your violation of these terms, or your violation of any applicable law.
These Terms of Service are governed by the laws of the State of Maine, United States, without regard to its conflict of law principles. By using this website, you consent to the exclusive jurisdiction of the courts of the State of Maine for any disputes arising from these terms or your use of the site.
For EU and UK customers, nothing in these terms removes any rights you have under applicable consumer protection law in your jurisdiction.
We prefer to resolve disputes directly and quickly. If you have a concern, contact us first at sales@theminerisland.com or WhatsApp +1 617 300 8178 before pursuing any formal action. We respond to all dispute inquiries within 2 business days.
If a dispute cannot be resolved informally, it shall be subject to binding arbitration in the State of Maine under the rules of the American Arbitration Association, except where prohibited by the laws of your jurisdiction.
The Miner Island reserves the right to modify these Terms of Service at any time. Updates are posted on this page with a revised Last Updated date and take effect immediately upon posting. Continued use of the website after an update constitutes acceptance of the revised terms.
For legal or contractual inquiries: